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Drive not recognized by XP Pro

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by patrick horn 1 view

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I have a friend that just added a disk drive and installed XP Pro on it. After Windows was loaded, Windows saw the old drive but did not let him access it in Explorer. He has about 25 Gig of information on it. How can he get to the information without deleting the stuff on the drive? I told him to go into disk management and tell windows to see the drive. Windows sees the drive as active, but he's got nothing in Explorer. Ideas??? Thanks.......

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by dmiles

To work around this issue if the new volume appears in Disk Management, specify a different drive letter for the new device or volume. To do this, follow these steps:
Right-click My Computer, and then click Manage.
Under Computer Management (Local), click Disk Management.
In the list of drives in the right pane, right-click the new drive and then click Change Drive Letter and Path(s).
Click Change, and in the drop-down box, select a drive letter for the new drive that is not assigned to a mapped network drive.
Click OK, and then click OK again.
Both the mapped network drives and the recently installed drive appear in Windows Explorer.

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