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DVD RAM DRIVE

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Could someone explain to me what DVD Ram drive means. I have installed a lot of DVD drives and never come across this problem before.
Problem is Computer has one LG DVD Drive and one LG CD rom drive.
Both have power but do not read any discs.
In My computer click on any of the two drives and message says 'Please put a disc into drive'. I have tried a different IDE cable. Same problem.
Both drives are in device manager, with no problems. Only thing strange in device manager has two primary IDE controllers and two secondary IDE controllers, tried to delete one of each but re-detects them on next boot. My computer only has one of each??.
I have connected another DVD drive, this worked okay, connected another CD rom drive and worked okay.
The LG DVD drive comes with a disc, with B's Recorder software and the DVD ram Driver. Booklet says you have to put the DVD ram driver in to be able to use the DVD drive.
Tried putting the DVD ram driver in a couple of times but says Setupex.exe Path not found.
I then actually attached another CD rom drive and copied all of the driver disc to the hard drive, re-attached LG DVD drive, installed the DVD ram driver, Okay, from the hard drive but the drive still does not read discs.
Some info I got from internet says make sure "DMA if available" box is checked, this was correct and also to make sure ASPI manager was not installed which it is not.
Okay I can imagine one of the drives not working but the two of them not reading discs and both being LG, seems a bit strange. I just want to make sure that I have tried everything before I tell the lady that both drives are no good.
I have tried the DVD drive without the CD rom drive and vice versa but no go.
Did have a problem with this computer before Christmas, where some mice had got into the computer and damaged the motherboard, this was replaced with a new Asus board but I cannot see how the mice could have damaged the two drives as well, Any ideas, Thank you

6 replies

by shantie

Well, I have just tried the LG DVD drive and the LG cd rom drive on another computer.
The cd rom drive still does not work.
The DVD drive did work, but very slow to start reading the disc, data finally came up and installed Adobe from the drive. I did not install any DVD ram drivers.

by sgt_shultz

are the drives being detected and enumerated by the controller at boot time? are the types set correctly in cmos settings. replacing the motherboard would restore default settings, you must have looked there, yes?
it sounds like coincidental drive failure to me.
we need to know what kind of disks. can you read, say a Windows installtion cd? (mass produced?)
if yes, but your problems come when trying to read a movie dvd you are probably just missing the 'codec' ie, a utility like Cyberlink PowerDVD that can display the contents for you.
trying them in another pc is exactly what i would have done.
re: 2 controllers showing up,most ide controllers have 2 buses, primary and secondary. that should coincide with how many ide connectors you see on the mboard. if it doesnt, my only guess is you have a Dell where they cheaped out and left the normal embedded controller chip but only put a connector on one of the buses...that is farfetched, just 2 cents...
i have run into many many many bad cd's and dvd's. they fail in odd ways, able to read some media types and not others. i think if you confirm the drive cannot read a mass produced cd like an installation cd then i'd replace the drives.

by shantie

I think the drives have had it. Both drives are 2003 models and had a lot of trouble with this computer. Initial power on/off problems after a while could have caused some damage, DVD drive had problems with all discs and they are LG, so I have just replaced them. Thank you

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