10 replies
by thechas
Most likely, the contacts for the blue cartridge are dirty.
Remove the blue cartridge, and look at the end that goes into the printer. There should be several rows of gold colored contacts.
Using a pink or white PENCIL eraser, carefully clean the contacts on the cartridge and the printer.
Place the blue ink back in the print head.
If you still have problems, you may need to contact Epson support.
I did not find any FAQs on the Epson USA site that would be helpful.
Chas
by ralph.brown1
Thank you for your reply, we cleaned the contacts as you suggested, the printer still failed to print.We have now purchased a new printer.Thanks again
by rickrbyrne
Hi,
Before you buy that new printer, or send that to the heap pile, you may want to clean the printer head with some rubbing alchol and some cue tips. The printer heads always clog on these printers, its worth a shot at least you will have a spare if it works out for you. Please post and let me know what happens.
Rick
by rickrbyrne
Sorry forgot this
Two links that will be good for you.
Manual
http://www.fixyourownprinter.com/reference/manuals/public/epson
Disassembly Instructions Page
http://inkjetprinterhelp.us/c821.html
by ralph.brown1
Poster rated this answer.Thanks for your suggestions, we have perchased a new printer
by ralph.brown1
Poster rated this answer.Thanks for your suggestions, we have perchased a new printer
by ralph.brown1
Poster rated this answer.Thanks for your suggestions, we have perchased a new printer
by ralph.brown1
by ralph.brown1
by ralph.brown1
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