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Error: "Cannot Copy - xxxx: access is denied"

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6 replies

by philman02

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We have a created a shared folder on a NetApps filer. We can access the folder and all sub-folders yet we cannot copy nor run files from the folder. The error message reads, "Cannot copy - xxxxx: access is denied. Make sure the disk is not full or write-protected and that the file is not currently in use."

So far we have verified the permissions on the filer and the desired groups have full control access. We have also checked the permissions on the folder itself and the desired groups also have full control. We have removed and readded the groups from both the filers and the folders and still no luck.

Not sure if its a configuration error or a premissions error or even a replication error. Though there are two other folders being shared from the same FAS 270 with no issues at all.

6 replies

by oh smeg

It may be that one user is currently using that file so it is not possible for others to access it.

If you want more you need to at the very least tell the type of Files Involved here the Programs being used to access them and how they are being used. The Network Topography may not go astray either.

Col

by philman02

The information on the qtree itself is inaccessible. a user can map to the share, and search through the share and all subfolders, yet no one, even after ever one unmaps (with only one user mapped), can access the files.

by older mycroft

As you were at reading OH Smeg's previous post, there is every possibility that the answer is staring you in the face. ;)

by philman02

My servers use w2k3 sp2 and all work stations are currently running windows xp. windows supports NTFS which is the same file system enabled on the filer. if the solution is staring me in the face then i am not seeing it. need further help.

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