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error viewing msn.com

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9 replies

by crisbilly

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I use ie5 as my default browser, my default home page is msn.com. When I opened my browser a message "Attention: your browser should be upgraded to successfully view msn.com". When I click refresh it views msn.com normally, but I have to refresh it each time I start my browser. So I upgraded it to ie6 online. Same thing, I have to refresh it again to view msn.com normally. What will I do?

9 replies

by 1stladytech

Try clearing your cache files, go to Tools, Internet options, General tab, and choose delete files in the Temperary Internet Files area. Hope this helps.

Vickie

by crisbilly

Thanks for the help, but I tried that also before. I begin to think that a kind of virus is infecting my pc or its the Microsof that has the problem.

by richard_barsby

Hi I believe msn have don some alterations to their web site to allow microsoft browser operation only this is the run upto pay for web access to msn. I have seen complaints on forums to this effect you need to do some digging to find this out.

Rich

by md_hashim

The content on the homepage matters too I believe. Have you tried making changes to your prefernces on the MSN homepage?

by ann777

Guess i don't understand what is going on here. I can get to MSN just fine with either IE 5.5 or Netscape 4.78.

I suggest that you make sure that you have the install on your hdd, then remove the program from Add/Remove Programs in Control Panel, and remove following folder from the registry, reboot and start the re-install again:

HKEY_LOCAL_MACHINE --> Software --> Microsoft --> Internet Explorer

by crisbilly

Thanks for the suggestion, but I've already tried formatting my hard drive two times and clean installed Windows, clearing my cache, deleting temporary internet files and all offline contents. But same thing happens. Anyway, thanks for the help.

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