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excel 97 - tools . options won't work

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8 replies

by tony.bright

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Hi,
In excell 97 when I select Tools > Options it causes excel to immediately close down without saving. I have tried uninstall & install office 97 suite - but still the same - any ideas appreciated.

8 replies

by gary56789

First, turn off any anti-virus program you have. Then completely uninstall the Office 97 suite again from Add/Remove in Control panel. Next, do a Registry search for anything "office" (not the quotes), deleting any entries found; and last of all, delete the Microsoft Office directory in C:\Program Files. Then try a reinstall of the program and let us know if you have any further problems.

by leobloom

I have not used office 97 in a while but i think if you go to regedit then , hkey_current_user\software\microsoft\office\8.0\excel
Right-click the Excel key and rename it to oldexcel. When you restart excel a new excel key will be created and your toolbar settings will be renewed. If you do have to uninstall there is a download called eraser97 from the MS knowledge base.

by halkelley

I renamed excel to oldexcel in regedit...it still blows up when I select options, and it re-created the excel entry in the reg

by tony.bright

Thanks for reply - I have "De-officed" the registry ,but when I tried to delete the Office directory in C:\programs.... it stopped saying Cannot delete "SOA800.DLL" is disk full , or file in use. Anyway tried re-installing Office suite,
but excell still closes when I choose Tools>Options. Do you think I need to flatten & start again ? Thanks for any help.

by kapitannwel

thanks leo,
it works on me.
i was just surfing by for the answer and i came to this page, since it works i feel that i need to thank you thats why i signed in here just to do it.

thanks a lot!

by gary56789

Try the uninstall again, then for any file (like SOA800.DLL) which cannot be deleted, rename, then delete. If this doesn't work, boot into Safe Mode, rename, then delete. Then try the reinstall.

If this doesn't work, scan for virus/spyware in Safe Mode. Delete any you find.

I hate to suggest it, but if the above fails, you might be better off time-wise to reinstall the OS, then Office97. Let us know how it goes.

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