Networks

Ask something
Discussion Locked

Exchange and Public Folder data loss

0 helpful
7 replies

by dgabbard

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I have a public folder on Exchange 5.5 SP3 (NT 4.0 network SP 6A) that loses data on a regular basis...every 14 days to be exact. Outlook 2000 is the standard for our network.

Makes me believe it is auto archiving somehow. However, no other public folder is experiencing problems.

The public folder is used for "Appointment Items" for a group to share a calendar.

We did have problems with some users having Outlook 98 that caused problems with public calendars. I am confident that those clients have been since upgraded to Outlook 2000.

I am new to Exchange (do not know much about it).

Doug Gabbard
MCSE
Master MOUS

7 replies

by syscokid

If you suspect it is auto archiving, check it out. Right-click on that folder, click on Properties... and look at the AutoArchive tab.

by kevin.ellison

You might also check that any user with delete permissions on the folder doesn't have AutoArchive globally set as well as checking the properties of the folder (via outlook) to be sure it doesn't have a rule set (under administration\folder assistant.)

by techdictator

This is the default setting for the entire public information store. You can change it for all public folders or just this one. I'll detail how to change it for all public folders. Open up exchange administrator and tunnel down the server where your public folders are homed. Highlight the server that hold the public information store in the left pane. In the right pane click on Public Information Store and then click properties. The tab that is active on the new window should be General.Here you'll see the rentention period for messages (14 is default) and also a check box not to permanently delete messages until they've been backed up. Change those to whatever you desire. If it's blank, I think that's indefinate. Also, there isan age limits tab. That could also be your cause. Unchecking the box removes any age limits. The same may needed for subfolders if they have been individually set.

This discussion is closed to new replies.