Networks

Ask something
Question Locked

Exchange cpu utiliztion is 100%

0 helpful
2 replies

by knagaraj

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Hi,

While using outlook sometimes i am facing slowness issue i.e. when ever i clicked on any mail it will take time to open that mail, mean while on system try i will get the message outlook is trying to receive the messages from mail server.

At that time we observed that exchange cpu utilization is 100% and the process that are taking entire memory is Store.exe, services.exe, wmiprvse.exe, wmgmta.exe, w3wp.exe

What are the above services and why these are all taking huge amount of memory?

Thanks,
knagaraj

2 replies

by bfilmfan

Those are all services which Exchange uses to operate and 100% utilization means that you have an issue in Exchange that is quite severe.

As you aren't familiar with Exchange services, you aren't going to be able to relay the information that will be needed to resolve the issue.

So you choices would be to either get a qualified engineer on site or call Microsoft over the phone to assist with resolving the issue.

As this is a non-commercial forum, all of the advice is free and I can already tell that resolving this issue might run into hours of assistance. And frankly, most of us don't have the time to spend hours providing technical support to one person.

This discussion is closed to new replies.