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Exchange server not available

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2 replies

by basharath2

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I get an error whenever I try to access Exchange server, I create my profile and then I get a message : Exchange server is n ot available". I am using Microsoft Outlook 2003, Exchange server 2000.

Would you give basic troubleshooting steps to resolve this issue?

2 replies

by ahmedj83

try to ping the exchange server address that you are connecting to , for example:

ping abcmail.abc.global

it should return a ping results. if that happens this means the connectivity to the exchange server if fine.

then try to configure the profile using the exchange server ip address instead of the (eg, abc.mail.global).

this should resolve the issue.

good luck

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