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Exchange SP4 bug?

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3 replies

by beckas

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Hi

Ever since we have installed Exchange SP4, I have noticed that we are having a random calendar problem. I cannot easily duplicate the problem but it appears to randomly happen when someone changes the time of a previous meeting and then invites someone to the meeting.

The first error that comes up is: Cannot send this meeting request. The function cannot be performed because the message has been changed.

The second message that comes up is: The item could not be saved because it has been changed by another user in another window. Do you want to make a copy instead?

Unlike the first error states, the meeting requests actually do send. The calendar item that is saved if you click "yes" to the second message is not linked to the invitations that were sent so the person is unable to see the meeting attendee's responses on the attendee availability tab.

Has anyone ran into this problem or does anyone know the exact sequence of actions that causes it? Opening the meeting in a separate window during modification does not produce the symptoms. The Microsoft Knowledge Base has nothing on the topic.

Thanks!

3 replies

by jackorama

i recently did a move server and upgrade to sp4 (what a stupid mistake!!!). move server created its own calendar problems, but i believe SP4 compunded the problems. new reminders do not pop up! i am working on trying to find a solution for this ... it is a combination of creating a new profile (several times) and exporting the calender to a pst, viewing all of calender (beginning to end) on the monitor, importing it back into the mailbox (overwrite existing entries). no one solution works for everyone.

by beckas

Geez. It sounds like your calendar problems are way worse than mine. A thought....have you tried launching Outlook on the user's pc with the /cleanreminders switch?

by jackorama

yes, i had tried that when i initially enccountered the problem, but that did not help. maybe i will try it with a couple users who have are more problematic. thanks.

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