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Explorer has caused an illegal error

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A friend Wrote To Me:
Each time I shut down now it tells me that
Explorer has caused an illegal error.
I was wondering if anyone could help in the solution. Would reloading the operating system work?
Jim

3 replies

by dmiles

More info on the error message would help,so I will guess that you are refering to IE
Open the Control Panel,double-click the Add/Remove programs icon,find IE in the list,highlight and click the remove button,you should get a popup screen,select toinstall a previous version and then re-install the latest version of explorer,also try updating to the latest service pack.

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