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explorer not responding

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by penguinsrule

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Greetings!

I have been having problems with my browser. I open up a browser window and after a short time of working in the window it stops responding and then I go into task manager to find out what happened and I find that my process is not responding,. I close that one and then open another window and then the same thing over and over again. I'm not quite sure how to fix this.

Also my system performance is very slow. Does anybody know of a checklist of things I can check or do to try to improve my performance.

I'm also using my ags antivirus and for some reason the anti-virus hangs every time I try to run it.

Thanks so much for any ideas you may have.

Rick

11 replies

by wcp

1. Spyware:
Spyware are known to degrade performance of Windows. Run Ad- Aware SE Personal and Spybot S&D.

2. HD diagnostic test:
Your HD may be failing. Download a diagnostic utility program from the manufacturer?s website and run it. If the HD failed, backup as much as you can and replace the HD.

3. CHKDSK:
Your file system may be damaged or failing. Run ?CHKDSK /R? without the quotes from Command Prompt. It will perform the command after the next boot.

by wcp

4. Virus:
Because you could not run your antivirus program, download Stinger from McAfee and run it. This is a stand alone program that does not conflict with any installed antivirus program.
http://vil.nai.com/vil/stinger

by chanmkr

it looks like virus or spyware
go in safe mode with command prompt
for running avg from dos prompt go in
c:\program files\grisoft\avg
and run avg with clean option
try spyware
reload ie

by quaint_data

also include in these rundowns fixit a good defrag delete all your temporary internet files. explorer becomes bogged if your system files are all over the place defragging can solve a lot of slow problems.

by danarch

sounds like tou might have a malware issue if you have Lavasoft Ad-Aware 6 run that and try the anti virus if the anti virus works run a full system scan, then clear all cookies and temporary internet files and then clear history.Make sure you have all microsoft security up dates and patches also make sure you have installed service pack 2. If you are running XP Home I would strongly suggest that you purchase XP Pro. If you are running a home system and theres not much to back up worst case senario is to re load and make sure you keep up to date on virus up dates etc. and that you have a good firewall setup. good luck

by penguinsrule

Thanks for everybody's comments - I may considering upgrading to XP-Pro - Things are working better, but still having problems.

I am so thankful for everybody's thoughts. Rick

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