Discussion Locked

FITTING INTERNAL MODEM WRECKS PC?

0 helpful
9 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

My Sister installed an internal modem in her PC all went well until the next day when she switched the PC on there was a pop and burning smell now the PC is dead. Has she blown the power supply or the motherboard?

The PC was a used one from a college sale that she had on 30 days approval if she wanted to keep it. I have examined the PC but cant see any scorch marks or burnt wires. Also why did our RCB (Residual Current Breaker) which is fitted into the mains box not trip?

Why would fitting modem wreck PC?

Any advice would welcome.

9 replies

by lmon

It can be both the mb or the power supply.

I seen where the fan attempts to spin when the power supply has gone bad. If that is not happenning. I would think it would be the motherboard.

The cheapest way to test it out would be with another power supply that is currently working.

Sounds like they fried the motherboard though

Do you know if she installed the card while the pc was on.

by thechas

Where to start?

Your main circuit breaker did not trip because the PC did not draw enough current to cause it to trip. PC power supplies are around 70% efficient. The typical 250 watt PC power supply should never draw more than 3 amps (at 120 VAC). Most have an internal fuse that would blow long before a circuit breaker would trip.

If there are no signs of burnt components on the modem or motherboard, it may be just the power supply that is dead.

The failure of the power supply may be coincidental to installing the modem.

There are a number of ways that installing a modem could damage a PC.

1. Wrong style connector. If you were to force a PCI card into an ISA slot, or the other way around. The PC might still power up. It would take just a little bump to short out circuits on the connector.

2. Poorly mounted motherboard. If the motherboard is not properly supported, or is on short stand-offs, installing a plug-in card could cause the bottom side of the motherboard to make electrical contact with the case. This could cause a catastrophic short.

3. Undersized or weak power supply. If the power supply was near it's maximum output, adding a plug-in card could be enough to cause an over-current situation. This would be worse at a "cold" start than a warm start.

4. Modem failure. The most "common" failure for a modem is from a voltage surge on the phone line.
If there was a lightning or wind storm between the 2 times turning the computer on, a voltage surge on the phone line could have damaged the modem. Then, when the PC was turned on, the modem attempted to draw more current than the power supply could provide.

Still, my guess is that the power supply just happened to fail the day after the modem was installed.

It is fairly easy to swap in a different power supply to see if it is the problem.

Chas

by w2ktechman

I totally agree with The Chas, except, I have seen a few times where a bad power supply did damage the mother board when it died. I have even seen a bad power supply (watched it smoke) run the fan. Best bet though is to change the PS and find out.

by douglasb

Did you try taking the modem out and rebooting? I have had bad modems cause the computer to fail to boot. Try that first, then the power supply.

This discussion is closed to new replies.