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Flashing Windows

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3 replies

by chosen1_39

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I'm running Citrix Presentation Server.

It started about two weeks ago, I tried to launch an attachment sent to me via an in-house email, the window just flashed as if it was to open and nothing happen, it only happen when a user attaches an Excel file or a Word doc.and it doesn't happen on attachment email. Any suggestion

3 replies

by saihib

What happens if you copy the file out of the e-mail, paste it on your desktop, and then try to open it? Post a comment.

by saihib

Disregard the above. I wasn't considering the Citrix factor when I wrote that. What happens if you copy the attachment to the root of your hard drive and then try to open it? Post a comment.

by chosen1_39

this only happen if you open the program on one particular server, i have 6 servers and whenever it hit server #2 it will not open excel or word.

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