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Forwarding an attacment error message

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by adembo 1 view

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We are using an MFP that emails a pdf, tiff, or the like to any email address. When someone who is not a local admin tries to forward that email and attachment, they receive this error: "You do not have sufficient permission to perform this operation on this object" This is not a restriction on our exchange server. We have found a work-a-round, in that you can send the message with the attachment to a personal folder, then send it from there with no problem. You can even send it back to the inbox from the personal folder with no problems.

Has anyone seen that before?

3 replies

by breed

The only solution I could find to this issue was moving the mailbox to a different store in Exchange. The problem happened on different workstations running different versions of Outlook, so I figured it was some sort of Exchange issue. I think moving the mailbox forces Exchange to re-index all the items in the mailbox and reapply permissions.

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