Networks

Ask something
Discussion Locked

GWIA gateway

0 helpful
5 replies

by kencks

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I got a error 554 on smtp command on my GWIA gateway, and its should return a undeliverable notice to user and the mail will be deleted from the gateway.

However, the mail has transfer to DEFER directory for retry. Is it normal?? or my gateway got problem??

5 replies

by mckaytech

Any SMTP error code starting with a 5 is a "permanent" error that wouldn't normally have any better chance of delivery on a subsequent try. I would not expect it to be transferred to the defer directory so I don't think that is normal.

However, my experience with GWIA is not extensive so I don't know how closely its defaults follow the RFCs that define SMTP. But I would certainly take a look at the configuration.

paul

by pdavis

I have also had this problem. At the time it was a symptom of a bigger problem. Email's were not flowing in and out of my office, due to configuration settings between my ISP and GroupWise. I would always check to make sure that there is not a "global" problem.

If it's isolated to one or two emails, then I would say that particular email is non-deliverable.

This discussion is closed to new replies.