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Hanheld Computers Experiencing Connectivity Issues

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by chicago57

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Where I work part time,we use handheld computers to do inventory. Lately, production has stepped up for the fast approaching holiday season. With us being busier I have noticed, and so have others that occasionally our handheld devices will not connect into the network or they suddenly lose their connection.What could be causing these intermttent connectivity prblems?

3 replies

by robo_dev

Could be lots of things.

Describe your Wireless network.

Most stores have WLAN Access Points mounted up on the ceiling and use something like a Symbol or Intermec handheld.

The wireless LAN is just an extension of the wired lan, so if there are a dozen virus-infected PCs on the wired LAN, the wireless network devices will not work very well.

Are you very near to other WLAN networks? (e.g. other stores that use wireless, some coffee shop, etc?)

Interference is very common on WLANs as most devices are set to channel 6 by default, such that the business next door may be interfering with your WLAN, and visa-versa. You may just need to change channels.

by chicago57

Thank you for your quick response, I appreciate it. All I really know is that you are correct in what you say about the wireless part, but it seems this problem has only occured recently.I had thought about plain ole interference, but they expanded our warehouse, added a lot more people, and conveyor belt machines. It seems like a lot more people are trying to use their hanhelds a lot more, more people, more handhelds, more inventory. What can I suggest to them to rule out that the hanhelds are faulty or that it is just interference and by changing channels would be the fix and not the network being expanded? Again thanks for the quick answer and I appreciate your other answer on multiboot, I have another question I will post on that question.

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