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Help Please!! Hp will not start :(

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4 replies

by john.h.doherty

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I am having some really bad times and no where to turn. my laptop was working fine this morning went to go throw out the trash and when i came back in it was turned off. when i tried to restart is it will power on for like 3 seconds then turn back off any idea what is going on. There has been nothing change hardware or software wise. Has been working fine any suggestions? haried to remove the battery for a while then put it back and start same thing. tried booting with out the battery even in the computer and nothing 3 seconds then back off. any help would be great thanks

4 replies

by bfilmfan

Could be any number of things. Bad Power Supply, Incorrect power saver setting, defective battery.

I'd recommend you take it into a shop and at least get an estimate on the unit.

by chris1955

seen this before. could be a range of problems. Try getting the system down to basics and see if it will boot.

These are the basics to boot with video:

1. Video Card
2. RAM
3. CPU
4. Power Supply
5. Motherboard

Remove one at a time; CD/DVD, floppy, HDD, ethernet card, modem etc.

by w2ktechman

Anyway, the previous suggestion is probably best. I was going to mention to remove the battery and plug in the adapter, but you already tried it.

Do you have a secondary adapter? If so, try using it.
Also, check that the fuse for your power plug was not tripped. Or plug in the notebook to a different outlet (one that has something else plugged into it).

If it is not a localized power problem, it is with the unit itself. Unplug all external devices except power, remove the battery as well.
If that does not get it to boot, I am sure that the Motherboard has been damaged, probably from a spike in power. best to take it to the shop and get an estimate, or, if it is still under Warranty, call the manufacturer

by i_love_homedepot

i AM INTERESTED IN KNOWING IF YOU FOUND A SOLUTION TO YOUR PROBLEM. i HAVE AN HP XH215 AND IT WAS WORKING GREAT. nOW ALL OF A SUDDEN IT IS DEAD. i WROTE HP TO SEE IF THE CORD WAS THE CORRECT ONE SINCE i HAD MOVED i THOUGHT i MIGHT HAVE MIXED IT UP AND THEY SAID YES IT IS THE RIGHT CORD. THEY SUGGESTED I UNPLUG THE POWER, REMOVE THE BATTERY HOLD THE POWER BUTTON FOR 60 SECONDS THEN PLUG BACK IN AND INSERT THE BATTERY AND IT SHOULD WORK. IT DID NOT. I AM WONDERING IF THE BATTERY IS DEAD AND WITH THE BATTERY DEAD IT WILL NOT WORK EVEN WITH THE POWER CORD. OH SHOOT! I just looked up and noticed the all caps. sorry about that. I promise I was not yelling. LOL

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