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Help - Windows wont load!

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I have a PC to fix for someone. The Mother board has a problem and has been replaced. Unfortunately this is of a different type and has more RAM - its own network card etc.

When I attempt to boot Windows XP I get a screen which says that windows did not start sucessfully and gives options for the type of load - none of these work. I can boot from the Windows XP CD - one of the options will allow me access to the windows directory on the disc to fix it! But I haven't a clue how to - because I don't know whats wrong!

By the way its an OEM version of XP Home.

4 replies

by dkzgambo

re-installing it is da only solution. U start like uare doinga fresh install when it searches for previously installed version of windows, ur old installation will be detected. U'll then be asked to repair it or do a clean-install. Choose R to repair it. The proceeding prompts are as easy as eating a banana. I hope u r helped

by wlbowers

It is called an inplace upgrade.

It is described in the microsoft knowledgebase article.

Q315341
http://tinyurl.com/2zgk

Essentially this is a reinstall of the OS, but it keeps the program installations intact.

Good Luck Lee

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