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HP K8600 Mac Printer Issue

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by philldmc

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Dear All,

I need some advice, a bit frustrated here...

I have an HP Officejet Pro K8600. This printer works perfectly fine on any Windows platform computer. However, when I plug the HP into a MAC (OS 10.5.8) computer I start to have issues. I do have the latest drivers. I've unstilled and reinstalled the drives.

I can print using the HP utilities with in the MAC OS, a alignment page, a diag page, configuration page, etc, however if I try to print any type of document or page I get a "paper jam" or "load paper." The MAC will display the error message via the HP utility and LED lights blink on the printer. I can reset the printer, print an configuration page via the utility. Try to print anything else, paper jam..

Any help would be great!!!

2 replies

by sue t

a different driver. I work in a school and with some of the HP printers I have to actually set it up to use a cups driver. I am not on a mac right now so I can't give you the exact name of the driver but I believe it is about 1/2 way down the list. there are several and I can't remember exactly which one it is. Also I have found that if you are printing to it via IP then when you install the printer on the mac you have to choose the HP Jet Direct Socket. I hope this helps.

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