HP OpenView Service Desk

My employer uses HP OpenVeiw Service Desk, about every 4 to 6 months I get a “Unexpected EOF” error.

I have tried a dirty reinstall of the application and a clean reinstall after searching and deleting files, folders and the registry references for any thing related to HP outside of device drivers. Also I have tried copying the OpenView files in Program Files on a working machin to replace the same files on my machine. I tried clearing the cache in my profile.

As one might expect, HP documentation is horribly lacking…

The only thing I can do to resolve the issue is to delete my folder in Documents and Settings. I don’t have a local profile on my workstation, its all ADS.

Has anyone had this or similar experiences? Does any one have a solution or insight on this?