12 replies
by tlccomputers Accepted solution
by thumbsup2 Accepted solution
by tlccomputers Accepted solution
by rob miners Accepted solution
Disconnect the printer from the PC
Go to the Control Panel and click on Add/Remove Programs. Select your Printer Software that is listed here. Select Remove.
From the Control Panel, click on Printers & Faxes. Right click the printer in question and select Delete
Look at the Toolbar. Select File, then Server Properties. Look in the Drivers tab. Highlight the printers drivers listed here and click on Remove for each one.
Reboot the PC. Do NOT reconnect the printer!
Go to the website of your printer manufacturer. Look for new XP drivers for your model. Download the correct software.
Run the exe file you just downloaded. It should auto-start the installation program
The software will tell you when to connect the printer.
Once the software is installed and the printer connected, Set the printer as the Default, try a test page and check your notifications.
by tlccomputers Accepted solution
by rob miners Accepted solution
It works the same for XP and it will take a bit of time to work through.
Get rid of old device drivers hidden in Vista
http://blogs.techrepublic.com.com/window-on-windows/?p=867
Check under Printers and Universal Serial Bus controlers. I have several USB Mass Storage Devices that need to be removed.
by rob miners Accepted solution
Log on to the computer by using an account that has administrative credentials.
Click Start, click Run, type regedt32 in the Open box, and then click OK.
Locate the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ENUM\USBPRINT
Right-click the subkey that is related to the device that is experiencing the symptom, and then click Permissions.
Click Advanced, and then click the Permissions tab.
Make sure that the following default permissions are configured:
Everyone: Read
System: Full Control
Click to select the Replace permission entries on all child objects with entries shown here that apply to child objects check box, and then click Apply.
Click Yes, and then click OK two times.
Quit Registry Editor.
If the issue is not resolved, repeat this procedure, and grant full control permissions to the Everyone group on this subkey.
Method 2: Restore the default permissions for the USBPRINT key and for its subkeys
Log on to the computer by using an account that has administrative credentials.
Click Start, click Run, type regedit in the Open box, and then click OK.
Locate the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ENUM\
Right-click USBPRINT, and then click Permissions.
Make sure that the following default permissions are configured:
Everyone: Read
System: Full Control
Click Advanced, click to select the Replace permission entries on all child objects with entries shown here that apply to child objects check box, and then click Apply.
Click Yes, and then click OK two times.
Quit Registry Editor.
Method 3: Press the Winkey + r and type in regedt32 and press Enter.
Grab your mouse and Navigate to: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USBPRINT]
Under this key you should see something similar to this
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USBPRINT\Hewlett-PackardHP_LaserJet_P1005]
Right click and delete any references similar to this: Hewlett-PackardHP_LaserJet_P1005]
Try reinstalling the printer.
by the scummy one Accepted solution
I have had similar problems with other printers. The fix I used was to remove references as stated above. After that I uninstalled the USB ports. re-scanned for the ports and plugged in the printer. The install went fine after that, both times I have tried it.
by tlccomputers Accepted solution
by peconet tietokoneet Accepted solution
Go into your BIOS (usb section) and make sure that "Legacy" is marked "enable".
Hopefully this should get it working.
by tlccomputers Accepted solution
by seanferd Accepted solution
try scanning for malware.
Have you tried this?
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01333667&tmp_track_link=ot_faqs/top_issues/en_us/c01333667/loc:5&lc=en&dlc=en&cc=us〈=en&product=3571292
Could it be a file or registry permissions problem? Is the Microsoft Installer up to date on the problem system?
This discussion is closed to new replies.
Trending Software posts
Sort by Trending