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HP Web Jet Admin

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by rob 1 view

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I installed HP Web Jet Admin 6.5 on a NT 4 member server with IE 5.5. Everytime I try to access the default page http://server:8000 the page just keeps reloading. I had the HP software installed on a NT 4 workstation for testing and it works fine.When I installed it on the server the default page just keeps reloading, I tried it on another server and it does the same. The 2 servers I loaded it on and access and view it correctly on the workstation. I upgraded one of the servers to IE 6 andthen I can access the page correctly. I'd like to fine a way to view the page with upgrading everything to IE 6. Anyone every run into this?

Thanks

4 replies

by maxwell edison

This may not be a problem with your Jet Admin, but rather your browser. This is generally caused by not having cookies enabled in your browser; cookies are required for the authentication process to succeed. Re-enable cookies and you should be able to access the HP Web Jet Admin page.

Maxwell

by rob

I checked all the setting in IE again one that does work. Still no luck. I just ran the Windows update and downloaded some of the critial updates and now the one that did work doesn't anymore. HP finally put something about it on their website suggesting that you use the IP instead of the server name. That seems to work but HP Admin loses all it's setting then. So I'm re-configuring it now. Wierd problem, I'd like to know if anyone else has had it. Thanks for the suggestion!

by jeckles

YOu might want to check that you have the latest and greatest Java VM installed.

by jc in kc

I tried HP Web Jet Admin and absolutely hated it. It consistently failed to find printers, lost settings, etc.

My suggestion is find the most recent copy of good old jetadmin (the version I have is 3.42) and use it instead.

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