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HP820Cse

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I have an old printer in my office (HP820Cse Deskjet) that keeps giving us the same error each time the print command is used. The error mssg is: HPFTBX09. The printer will still print correctly, but I would like to fix the problem.
Can this be done without the printer software?
If so, How?
If not, how can I get the software?

tybeli@hotnail.com

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