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I cant get into Windows

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10 replies

by cyrileboka

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I recently did an upgrade of my computer. On restarting, I get a message asking that I validate my copy of Windows and giving a YES and NO option. I click yes to validate and then nothing happens. I am unable to go into Windows to do anything at all, not even to validate. What should I do next. Apparently something went wrong during the UPGRADE setup.

10 replies

by purpleskys

did you upgrade or do a clean install? what version of windows did you have before and what version have you "upgraded" to?

by cyrileboka

I DID AN UPGRADE I HAD XP SERVICE PACK 3 ALREADY INSTALLED AND ACTUALLY WANTED TO DO A SIMPLE REPAIR.

by oh smeg

Can you open Windows now? Quite often depending on how your computer access the Internet you need Windows Running for the Internet Connection to be usable.

If you can not get into the system by clicking the No Option your only alternative is to reload [i]Do a New Clean Install[/i]

by cyrileboka

I tried to do a clean install but could not even get into windows to start the install

by abacrotto

Maybe you can enter the safe mode when your computer boots up. Pressing the F8 key, you will be prompted with a text menu (I think, if you have Windows XP). One of the options you'll see is safe mode. If you can enter safe mode, try uninstalling the upgrade you have done. In case you upgrade to Windows Seven or Vista, I think you wiil have to follow OH Smeg's answer and do a new clean install.

Regards.
Ariel.

by cyrileboka

OK thank you I will try safe mode and uninstall. Thank you everyone for your help

by cyrileboka

Hi Everyone, the problem was solved by going into safe mode, then downloading and installing IE8.as suggested by Aaron-kelly. Thanks for your help everyone.

by ramong617

You can also restart the computer. Enter safe mode. Then try to start the computer from a restore point. So like that the update you made can go away. In order to do this you need to have already done a backup before you installed the update. So like that the computer can have the most recent information it had when before you installed the update.

by cyrileboka

Thank you. The problem has now been solved. I went into safe mode, then reinstalled IE8 and Bingo it was OK. Thanks again

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