5 replies
by sherryk1950 Accepted solution
by tobif Accepted solution
downloading and running it separately.
http://www.microsoft.com/downloads/en/details.aspx?familyid=93768ac6-e6d7-4175-a6e3-666210494678&displaylang=en
by sherryk1950 Accepted solution
by tobif Accepted solution
(I copied from a Vista, but I think it's not far off from other versions...)
I tried to install updates but one or more didn't get installed.
If the following questions don't address the problem, you can learn more about what happened and what to do next by reviewing any error messages that are displayed in Windows Update.
If an error has occurred, it will be displayed with an error code that you can use to search online for help.
Did you accept the Microsoft Software License Terms? Install the update again and review and accept the license terms.
Review any error messages.
If an error message about license terms or cancelled updates is displayed, click Try again, and then wait until you are prompted to review the license terms.
Accept the license terms, and then wait to see if the update is installed successfully.
Is there enough free disk space on your computer? If you need more free space on your hard disk, you might need to uninstall programs, delete your temporary Internet files, delete files that you don't use, or empty the Recycle Bin, and then try again to install updates.
Did you cancel the installation process or disconnect from the Internet? It's fine if you did. Just check for updates again and install any updates that were cancelled or interrupted.
by sherryk1950 Accepted solution
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