Discussion Locked

I installed a printer

0 helpful
6 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

the Hewlett-Packard HP JetAdmin came with and now I am unable to view properties for any printers.

Help!

6 replies

by jschein

17 points?

Please describe your problem more in depth...

Installing a printer is not enough info..

What OS?
What printer model?
Did you use JETADMIN? - 95, 98, NT
Did you use standard TCP/IP? - 2000, XP
Did you upgrade the firmware in the printer? (Has a jet direct card - Use HP's WEBADMIN program)

by i_izhaut

Oh you are right! I figured it out in "webadmin"!

Thank You! I might get my problems fixed this week!

by i_izhaut

it is win2k with laserjet Standard TCP and no I did not upgrade I will look for this. Is 17 not enough points?

This discussion is closed to new replies.