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IDE Controller Problem

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17 replies

by gregberry

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The problem I have run into is with the CD-ROM. The bios recognises the CD-ROM however in win98 it doesn't. Under devices there are three controllers listed under hard disk controllers. Both the Primary and Secondary IDE Controllers have exclamation points, however it says the the correct drivers are installed when I try to update them. The other controller is a set to control both prim and sec. I am not able to remove the prim and sec controllers with the !. This is an HP Pavilion.

17 replies

by m.r.

Did the controlers have (!) before the CD install? Sounds like it's has multiple detections of the same device. You might try removing them from safe mode and redetecting.

by gregberry

the cd-rom worked fine, it is not a new cd-rom, although we did try a new cd-rom and had the same problem.

by thechas

The drivers you need are the IDE bus drivers.
Download the latest version from HP driver page. You will either need to run the exe, or extract the files from zip archive to a folder on your c drive.

Remove both IDE controllers, then you will beable to remove the third, or hub/root controller.

Re-boot Windows, and direct the driver installation to the folder where the HP driver files are.

by isys

The exclaimation marks indicate conflicting resources. The best way to settle it is to boot into safe mode, delete them, shut completely down and restart. The operating system will redetect them and set individual resources for each. Provided youor someone else hasn't changed the hardware configuration. If you added the CD, make sure that one device on that ribbon cable has its jumpers set as the master device and the other is set as the slave. And make sure your BIOS recognizes all drives.

by icrovop

Have you checked for viruses. I have seen this happen with a virus. I don't remember which one though.

by ivin

Hi,

My experience with that kind of problem is usually virus related. Do a full scan for virusses and also try connecting the cdrom drive as master on the cable if its maybe sharing with another device at the moment.

by mdelyea

You cannot remove the primary and secondary controllers because they are child devices of the pci ide controller. You can only remove the pci ide controller (do it in safe mode). Windows98 does not have the correct ide drivers for some mobos. Youwill need the model# and computer name when you go to HP's website to download the latest drivers.

by jason.pruitt

Have you tried changing the resources the devices use? Instead of using the defaults try changing the resources used (irq and I/O mem address)under properties in device manager. Sounds like you have correct device drivers loaded but Plug-N-Pray ismessing things up. Lots of Luck!

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