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Why I can't open my messages in hotmail inbox ?

9 replies

by purpleskys

Do you have more information? Error message..what exactly is happening when you try

by zimonar

I select the message in the inbox and it won't open

by oh smeg

Then the Cloud is broken.

What OS and Browser are you attempting to use here?

Col

by purpleskys

I think Oh Smeg means what windows are you using? Is it XP, Vista, Windows 7?And your browser is Internet Explorer?

by oh smeg

Not really sure how Windows Explorer can read a Web Page but none the less I'm assuming you mean Internet Explorer or you mean you are using Windows and IE.

Either way did you apply the Patch that came out a couple of days ago for IE?

If so look at the security settings that get changed to a higher standard to prevent infections or code running without user input. Depending on which version of IE you are running the steps are different so you'll have to look in IE's Help Files on your system to get the actual direction's on how to Access the IE Security Settings. ;)

Col

by zimonar

Yes, I'm using Internet Explorer and my computer is Window 7 Starter. I click on the message in my Inbox and it won't open.

by deadly ernest

accidentally left the cursor sit over the link "Upgrade to Outlook.com" (which should be labelled 'downgrade') and it did an auto upgrade. The new layout has the inbox link in a slightly different place.

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