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Intel Boot Agent

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I had a friend ask me to take a look at thier computer and I have run into a problem that I just don't have experience with. When I boot the computer it immediately says at the top of the screen.. Initializing Intel Boot Agent.. it then asks for me to Enter CURRENT password. After 3 password attempts it says Invalid Response - System Halted.

Is there anyway that I can recover whatever password was used here or maybe bypass it?

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