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internal error 2343 when installing software for hp psc 2210

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4 replies

by mstors

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I had to uninstall the software for my hp psc 2210 all in one. I used HP's utility uninstaller and when I try to reinstall the software, after half is installed I get the internal error 2343 message. I followed HP's directions for deleting registry keys but I dont have any that they list as the possible problem.

4 replies

by mstors

Just before I read your post this morning, I decided to try the VAIO Quick Fix Wizard and it worked. It fixed whatever the problem was and I was able to install the software successfully. Thanks for taking the time to help.
Joan

by davew_nz

I received "Internal Error 2343" as well. I was able to resolve this using Orca to edit the "aiosw.msi" file.

I removed all references to "SetINSTALLDIR" and "SetINSTALLDIR2" under both "InstallExecuteSequence" and "InstallUISequence". I then saved the MSI file and re-ran the Setup.exe and all worked well! I recommend that you make a copy of aiosw.msi before editing in it Orca.

Rather than downloading the whole SDK you can just download Orca here;
http://www.technipages.com/wp-content/uplo...007/11/orca.Msi

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