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Internet access reboots my computer.

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7 replies

by bradleymillerit

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I recently put a computer togeather, and everytime I try to go online the computer reboots. I've reinstalled windows and reseated all of the cards several times, but it still happens. I've tried different modems and different slots on the MB, but it still happens. I can run diagnostics on the modem fine. As soon as I try to connect to my ISP the computer reboots. I would love it if someone could even point me in the right direction.

7 replies

by tbradley

It's a rare case, but in your bios settings, there's a setting for "wake on modem ring".

check to see if this is disabled.

also rare, but are you running your phone line through a surge protector with RJ-11 jacks. If the surge protector is bad, it could cause your PC to drop power, and re-boot.

by shernandez

Check the system properties for all your devices. Specially the resources, look for system errors.

Do you have the proper modem drivers installed?

Is the modem replying if you tested by clicking on your modem in the modem properties + diagnostics?

Can you borrow an old modem from someone to see if your PC crashes when the modem dials out.

Make sure that you have install microsoft dial-up.

Contact your ISP for troubleshooting assistance. If the above suggestions don't help.

by tech warriors

Couple of years ago I repaired a computer that every time I hit internet explorer the cd tray would eject no matter what I did. I ended up giving it back to my customer with great disgust! Then months latter someone sent me a coke game and every time I hit the coke ICON (well lo and behold) the cd tray would eject. then it dawned on me. Some how someone must have hacked her machine and installed a batch file on her system and then they changed her Icon to look like internet explorer. Solution.. Go to find files and run batch. then carefully look at your batch files. (ALL of THEM)

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