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Internet Explorer Issue

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by davegenovese Jun 19, 2003 last reply Mar 3, 2005

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I am running Win XP Pro on my home pc. When accessing the internet via IE, one of my user accounts work. The other user account that I have setup is receiving an error when opening IE. The error I am receiving is:

RUNTIME ERROR!
PROGRAM: C:\PROGRAM FILES\INTERNET EXPLORER\iexplore.exe
abnormal program termination

Any help would be greatly appreciated.

4 replies

by deeda Jun 23, 2003

Not sure if this will actually help or not. I would copy the profile of the user that works with to the user that doesnt work--BUT if you have any information on that user who doesnt work, such as my documents or anything saved under that profile, I would move it to a different profile.
the way you copy a profile is by right clicking my computer, going to properties and then the User tab- User profile. then select the user that works and the click copy to and explore to C:\Documents and Settings\ then the user that doesnt work.
Hope this helps! Good luck