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Internet Problems

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Ok as the title suggests im having some problems with my internet, it says its connected, and azureus works and i can access ftp sites as well. I was wondering if any body could help me fix this.

18 replies

by shhite

We need more information. When you say problems what exactly do you mean?

by princeduderg

well it says that im connected but whenever i try to access a web page that starts with http:// i get the message "the connection to the server was reses while the page was loading" "the network link was interrupted while negotiating a connection.please try again." However i can access web sites that begin with ftp:// without any problems at all.

by older mycroft

It sounds as if your http:// augmentation is taking too long; an ftp:// connection is a direct connection, without any intermediary hosts. ;)

by older mycroft

You can test your connection speed by running online tests from various sites (assuming you can successfully negotiate the http:// transition.

Try this one:
http://www.speedtest.net/

Post back with your test results for Upload and Download speeds.

by princeduderg

i can test the speeds on the other computers on my network but not on that particular one so if that helps i will

by rob miners

using FireFox or IE. Can you connect with Internet Explorer in No-Addons mode. Are you using a firewall if so disable it and see if you can connect. Check your DNS settings by pinging them.

Open a command prompt and type netsh winsock reset and press Enter.

How to use Reset Internet Explorer Settings (RIES)

http://support.microsoft.com/kb/923737

Keep us informed as to your progress if you require further assistance.

If you think that any of the posts that have been made by all TR Members, have solved or contributed to solving the problem, please Mark them as Helpful so that others may benefit from the outcome. ;) :D

by princeduderg

ok i tried the netsh winsock reset and nothing changed, i usually use firefox but i tried resetin ie and it still didnt work, also i tedted my speeds on my laptop the speeds were dl-12948 kb/s and ul-1987 kb/s

by rob miners

and see if that helps with the connection.

Turn off System Restore

Download Malwarebytes Anti-Malware.

http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform Quick Scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.

I would keep scanning with it until it is clean by closing out and rebooting.

Just to be on the safe side when you finish do an online scan with Bitdefender.

http://www.bitdefender.com/scan8/ie.html

Remember to turn on System Restore when you have finished cleaning.

Keep us informed as to your progress if you require further assistance.

If you think that any of the posts that have been made by all TR Members, have solved or contributed to solving the problem, please Mark them as Helpful so that others may benefit from the outcome. ;) :D

by princeduderg

ok i figured out the cause of it and fixed it apperantley there was a problem with the latest upgrade to my avg internet security and i had to download a program to fix the files. Although i did find all your advice very helpful thank you

by rob miners

Click Start, Run and type in cmd and press Enter.

Now type ipconfig /all and compare it to the Notebooks ipconfig /all. Are there any discrepancies.

by princeduderg

the only differences are the node types and the physical address other than that everything else is the same

by princeduderg

when i try to ping my notebook it tells me that the request timed out, i do however get a response when i ping the desktop from my notebook

by rob miners

glad that it is sorted out. I will have to put that one on my list. ;)

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