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ipod...sad face ipod icon...help........

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15 replies

by carlotinsay

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My ipod wont start. All i see is a sad ipod icon followed by a link to www.apple,com support, I followed all the instructions at the apple website. I have reached the point where i have to force my ipod into disk mode and it went into disk mode. Good news is apple says that if it goes into disk mode theres no hardware problem and i wont have to service it. Problem is when i connect it to my computer at disk mode, itunes still cannot detect my ipod and after a few seconds it goes back to that apple logo and sad face ipod icon. My aim is to restore my ipod so i can start fresh but.....it seems i cannot. can someone help me please

15 replies

by older mycroft

Do me a favour!!

If there's anything around here that needs a good smack with a book, or MY PALM, it's roughly the same shape as an incandescent lightbulb, BUT A LOT BIGGER, [b]AND MADE OF MUCH THICKER MATERIAL[/b]. :^0 :^0

by rob miners

prefer to open it and reseat the Drive if it is reasonably easy to do.

by carlotinsay

when i put my ipod next to my ear it makes a click click sound repeatedly...some say its the hard drive...but i think ill try that re seat idea of yours... how do i reseat it.. i now have the manual to open it from jacky howe. :D :D

by rob miners

Very carefully remove the Hard Drive Cable and reconnect it. I don't like the sound of the clicking as this normally means a faulty Drive. Let us know the outcome.

Rob

by rt (panzer time!)

I've had similar problems, where the PC wouldn't recognize the iPod or wouldn't recognize it for more than a few seconds. I found that it helped to fill the battery up using a wall charger (yeah, big scam, I know) and then when the PC would finally recognize it I'd do the whole format thing.

For some reason it seems that iTunes has a hard time detecting (and in some cases even putting into charge mode) and iPod whose battery is completely dead.

by router boy

What you need to do is toggle the lock switch from unlocked to locked and back to unlocked. After which press and hold in the Menu button and center button until the apple appears.

by carlotinsay

I will folow the instruction or cheat manual you gave me and will remove the cable of the hard drive very carefully and put it back on again. Will let you guys know the outcome as soon as i finish the job...wish me luck...this is my first time opening an ipod.....!!!!!!!!!!!!! :/ :D :/

by carlotinsay

Hi i successfully opened my ipod from the instructions i got from jackylowe. I removed the cable of the hard drive so as to reseat it. when i put it back on and closed my ipod, it reset the ipod and all my songs were erased. Its ok cause all i want it to do is to be back to normal...but i tunes still cannot read it and when i pulled the plug after long minutes of waiting..a folder came out and www.applesupport.com. SIGH.... i opened it up 3 times again disconnecting all i can disconnect but with no success...that folder still comes out with an applesupport.com. Im now desperate and im tried droppng it deskhigh directly to the floor with no success......HELP please.

by carlotinsay

thanks for the link jacky howe but my computer cant even read my ipod anymore...i guess it really is a hard disk problem and i have to buy a new one...but thanks for the link. ill be keep in touch :D

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