Desktop

Ask something
Discussion Locked

is the cpu dead or software problem

0 helpful
4 replies

by nxoncab

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
my cpu goes through post and shows winxp logo then goes to the blackscreen which says "windows did not load successfully" and gives several option to start in safe mode, start windows normally and last known configuration. whichever option i choose it comes back to this screen. is this a hardware or software problem?

4 replies

by fourcutshall

Hi,

You just caught a worm. My office computer did the same thing and they are still giving me the cold shuolder.

by fourcutshall

Hi,

You just caught a worm. My office computer did the same thing and they are still giving me the cold shuolder.

by hal 9000

You can try as a first option removing the HDD and scanning it in another computer fitted to a USB Caddy preferably but it could also be a bad HDD Controller Chip. I've had to replace quite a few M'Boards recently with this problem and to say the least it's a nuisance.

Just to check download your HDD makers Testing Utility and test the HDD if it comes up as faulty then move it to another computer and rerun the test if it comes up as working properly the HDD Controller has died and if it still comes up as faulty the HDD is dead.

Col

by mjd420nova

If the unit finishes the POST and beeps before the WIN logo, the hardware is intact. The lockup is software related. I suspect a virus or trojan. It is recoverable, but needs to be treated carefully. If placed as the second drive in another machine, be sure it is removed from the network by unplugging the LAN cable or diabling the wireless hookup. Then it would be safe to try a virus scan and removal of the offending program and restoring thre OS. Good luck.

This discussion is closed to new replies.