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Is this a hardware or software problem

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7 replies

by shadowpassword

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I have a new notebook PC with Win 98SE OEM preinstall, 10GB HD, 128 Ram.

The start.wav sound (the click sound that you hear in internet explorer
when opening pages) sometimes makes a click and sometimes not. I hooked up
external speakers and headphones with the same result. I can hear it make a
slight sound if I turn the volume all the way up on the times when it
doesn't make the normal sound.

I have installed the most updated drivers.

Now here is the real kicker: Using Sound Recorder to access/play the file and the Control Panel Sound Applet to play the sound it will again occassionally miss. However, using Windows Media Player to play
the sound it will never miss.

I tried running another preinstall but had the exactsame result. This
happens with the basic W98SE and machine drivers installed.

So is this hardware or software? If it is software how can it be fixed?

Regards,
John Little

7 replies

by dna1110

not an answer but a question to get a liuttle more detail does it do this with other sounds also? and what kind of machine?

by shadowpassword

It is a Mitac noteboook with Crystal Soundfusion PCI Audio Accelerator. (Description taken from device manager). So far as I've been able to tell all other sounds, cd's, etc. work ok.

by benducklow

Clicking sounds are not what I would consider an critical concern (as long as the machine is functioning). This sounds no pun intended) to be a setting in the windows OS.

I would troubleshoot in there.

Good Luck!

by shadowpassword

I know that it is not critical, however it is aggravating that something on a new machine does not work properly. However, I have been on the phone with Mitac today and this is a known problem with the sound system. The fix requires installing someelectrical components on the motherboard. Thank you all for your time.

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