Windows Forum

Ask something
Question Locked

IT Helpdesk Software - freeware

0 helpful
4 replies

by cgriffith318 1 view

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Does anyone have any good recommendations on a ticket logging system for my very small IT staff. We would ideally like to log tickets, allow users to log tickets(without having to login), and allow us to search via a knowledge base etc. We have absolutely no budget for this and the only way we will get one is to design one or download a freeware version.

Thanks for any feedback!

4 replies

by sgt_shultz

for Access from download.microsoft.com
i would ask others here what they think of spiceworks and possible security issues.

by mikkel

Better late than never. Allow me to recommend Zendesk at
www.zendesk.com. There's a 30 day free trial on all plans,
and a free plan for the tiny shop with less than 20 end-users
or customers.

This discussion is closed to new replies.