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Kernel32 errors and visoneer PaperPort?

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by jen Jan 8, 2001 last reply Jul 10, 2001

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I am working on a Compaq pressaro 4540 with windows95. Problem is that when I install the software for visioneer paper port scanner 6100b I get constant error messages : kernel32 error. If I click to clear the message straight away I can continueto work, if I leave the message up for too long (more than a fraction of a second) the computer hangs and I have to re-boot. this happens on start-up and whenever I launch aol, but only if the paperport software is installed. Has anyone encountered this and if so have you encountered a fix? Many thanks in advance!
jen

6 replies

by cajundon Jan 8, 2001

Hi Jen,

Go to: http://www.windrivers.com and click on dll files, click on "K" and download the latest version of kenernel32.dll.

Good luck and have a great day.

Don Thibodaux, Computer Technology Consultant.

PS If this does not solve your problem E-mail at DCS@incomemax.com and I will try to resolve it.

by cajundon Jan 8, 2001

I am sorry about the spelling of the kernel32.dll. It has been a long day and my typing goes faster than my mind sometimes, and I do not always check my spelling.