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Keyboard Stops Responding/Crashes Computer

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5 replies

by rpeeples 1 view

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Hello,

I was wondering if anybody has an idea as to what might be causing this problem.

I am working with a Dell computer that uses a PS2 keyboard and mouse and has WXP Pro on it. It boots into windows and everything seems ok until you try to type something (anything) on the keyboard. Then it crashes the computer/locks the computer. I have to pull out the power cable to reset it. I have disabled all the on-board equipment through the bios and the only add-in is the modem. I have checked for viruses/spyware/adware/blah blah blah and it is clean. It does this in safe mode also. My work-around at the moment is using the on-screen keyboard (huge headache).

Any suggestions would be greatly appreciated!

5 replies

by dmambo

I hope this isn't too obvious, but make sure the kb is not in the mouse port.

Have you tried a USB kb?

by rpeeples

Everything is in the right port. I have not tried a usb keyboard b/c I didn't have one available.

by brett_stewart

I had the same problem, mine seem to be due to damage by a trojan or spyware. I deleted the driver for the keyboard in the device manager(using the mouse only)and restarted machine so it found the keyboard again. This seemed to fix the problem. Hope this helps.

by moomoomoo

Few things. Have you tried uninstalling it from device manager then restarting? Tried formatting and reinstalling everything? Tried a new keyboard? Reset all settings in the bios to factory settings.

by sanket.posam

Hi,

I had similar problem. Until reboot my keyboard works fine, but as soon as it is booted completely, a single keystroke freezes computer. Use of on-screen keyboard works out, but a keypress intentionally or unintentionally makes computer to go in freeze mode.
I removed my CMOS battery cleaned it and fixed it again. BOOM. It worked like hell. Try this out.

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