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Loading DLT on NetWare 411 Proliant 2500

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9 replies

by daiuto

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I'm attempting to load Arcserve 6.1 on a Compaq Proliant 2500 on NetWare 4.11 SP8a. The drive is DLT 15/30. When I run the ASTART6 I get the following message:

E21111 No backup device found on host adapter [Board0]
PFC: E21104 Check the SCSI hardware

This is the first server I built and I'm having serious trouble with this part. All the connections are fine.
I'm choosing the COMPAQ Integrated 32-Bit Fat SCSI-2 (ASPI).
The SCSI board is recognized in the BIOS startup and during bootupprocess but when ARCServe loads and the Pre Flight Check starts I get the error messages above.
I have another server with the same Arcserve level and updates and it works fine (I didn't build it).
HELP!!!

9 replies

by rogerndgreen

You say that the board is seen during bootup, but does it recognise the tape drive?
If not, double-check the powerlead, triple-check the termination (I don't know if passive or active termination is required - check the manual)and check the SCSI BIOS for any clashes first.

Roger

by gadget95

I would check 2 things..
1) run sys:arcserve.6\utility\scsiscan.nlm to ensure that Netware is seeing the device.
2) check the sys:arcserve.6\asconfig.ini under the [Loader] section to ensure that the arcserve is configured to look on the correcthost adapter to find the device.
I assume when you say bootup process your are referring to the OS load.
If neither of these help or scsiscan does not show the device then look to ensure that you are loading the correct .HAM driver in the startup.ncf file.

Kevin

by daiuto

It won't allow me to run the scsiscan. Giving me another error message.
Loader section is correct. Verified with other servers.

by weluvm$?

Following the load of you SCSI controller that contains the DLT drive issue the following command: -

LOAD CPQSASPI

If the file is not found you can find CPQSASPI.NLM on the Compaq SmartStart CD in
CPQSUPSW\NSSD\DSK\SCSI

by daiuto

What file should I load this in? AUTOEXEC? STARTUP? ASCONFIG?
Where can I find the controller being loaded? what is an example of a controller load command?

by deroode

The controller load command is the command that loads the driver for your scsi adapter. It is most probably placed in the Startup.ncf. It looks like:

LOAD CPQSCSI.HAM SLOT=XX

You can load the Cpqsaspi.nlm in the startup.ncf or the autoexec.ncf, but before Arcserve starts. You can of cours also load it from the console to see if it helps, just type LOAD CPQSASPI. Make sure the cpqsaspi.nlm is in the system directory. When cpqsaspi doesn't work you can also try the NWASPI.NLM. Unload the cpqsaspi first.

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