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Looking for staff scheduling software

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by michellewilmont

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Hi everyone,
I'm a manager of 20 SD agents that work 24/7 in Help Desk center. I have to deal with planning the staff scheduling every week and it takes me a lot of effort and time to do it.
I've heard there are some web based scheduling software that help to create the weekly schedule according to my needs. Can anyone recommend me of such?
Thanks!
Michelle

2 replies

by tedaldrin

Hey Michelle,

I have been using eResource Scheduler and i recommend it to most of the users here. That one thing i like about the software is the ease in making the booking you just have to drag and drop the booking in front of the resource and it will be booked. The software is not complicated that means you can devote the time you save in staff scheduling in doing other productive things. Along with it the software also has niche detailed reporting featuring that will give you a clear insight on financial, forecasting and utilization aspects of staff scheduling. You can log on to their website for more details and get a feel of the software yourself as a obligation free trial.
http://www.eresourcescheduler.com/

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