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managewise 2.6 desktop remote control sl

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8 replies

by sleeper 1 view

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Using the desktop manager of mw2.6 on a NT ManageWise Console, taking remote control of a ws configured for using agent9x, is pretty slow - delays of about 1 sec between when clicking on the controlling station what you click on the controlled station. What I'm trying to say here is that defending MW remote control to other it-depts is not going to be accepted, if it's this slow (compared to VNC, which is much faster). I tried changing the options - control options - performance: force 16 colorviewing - suppress bitmaps - accelerated mode, but changing these settings do not have any effect at all, I still see more than 16 colors, so apparently the changes are not effective. Any idea here?

8 replies

by jg27

I to find that the desktop manager is slow, and did not find much that helped. What did happen however was I integrated ManageWise 2.6 with ZenWorks for Desktops 2.0, then that meant using the remote control agent zenrc32.exe. Not only is this faster, but the default setup is to have zenrc32 run from the registry as a service, meaning you can reset the workstation remotely and log back in. It allows me to use Citrix with NWadmin, and fix or configure a workstation from home after hours.

If you can get Zen, I highly recommend it.

by wcraigmiles

You can get the ZENworks starter pack but the remote control files are only available in the full package.

by techdictator

This is an upgrade path for Managewise to ZEN Works with price breaks. You should follow it, I've seen ZfD2 work flawlessly and if ZfD3 is any better then you're set.

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