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July 19, 2004 at 06:46 AM
mbertel

McAfee software uninstall problem

by mbertel . Updated 22 years, 2 months ago

I have tried a few times to uninstall McAfee virus software package. I first looked to see if there was an uninstall program to unintstall McAfee and there was none. I then went to control panel and went to the add/remove applet and noticed that McAfee was recognized as still being on the computer. I tried several times to uninstall McAfee and was not successful. I kept getting the window asking if I wanted to either repair or remove the software. I select remove and it acts like it is uninstalling and I start getting error messages saying there was a problem installing the software. Funny thing is I’m trying to uninstall the software not install. The computer I am trying to uninstall the software runs win xp pro. Any help on this little problem will be appreciated. I also noticed that on this same machine that whenever outlook is being opened another error message comes up indicated a .dll is missing ( the .dll is called hawk or hawkeye.dll ) Thank you

Markus

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