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MetaFrame (Citrix)

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We are running MetaFrame XPe 1.0 Feature Release 3 on Win2K server some has SP3 some SP4. Spooler service (Spooler.exe) crashes with the exception number C0000005 (access violation). Please help!

7 replies

by curacao_dejavu

one of the most common issues in metaframe is the use of printer drivers that are not certified by citrix yet. If you are not using all to fancy fonts you can use the hp4l driver (we try to use that as our standard). If they are needed, try to update the drivers and for trouble shooting try to limit the access to printers so you can trouble shoot which one is causing the problems. Once we were experiencing great trouble with a xerox printer and a hp5l printer).

Leopold

by ig-tech

We have thousends of users. We can not limit what printer they can have. We have to install the printer driver on our citrix server what ever printer they use.

by bchesmer

The answer that "Curacao_Dejavu" is correct. But he left out that you should use the driver he mentioned as the default driver for all printing needs, unless you find it will not work for a particular printer. Going this route, you can not loose!

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