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Microsoft Error 1500 in Vista

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by asmith

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I am stuck with an annoying Error 1500 message when I try to install a new program on a laptop I am testing Vista out on. I have seen the Microsoft articles on how to fix the problem, but nothing seems to work. I also tried downloading WindowsSDK to fix the problem, but when it will only install a 1/4 of the way and then it stops. Any help with this would be greatly appreciated.

24 replies

by hal 9000

You need to help us what build of Vista are you testing on?

What program are you attempting to install?

It's quite possible that with the older Vista Builds that, that particular piece of software isn't supported. But without knowing what you are attempting to install it's hard to give you an answer.

Col

by w2ktechman

Uninstall Vista
Reinstall Vista

Uninstall again and move back to XP.

If it is a test system, it may need a good wiping. How did the install go? Is anything else wrong with the system? Were there install hiccups or problems?

It may need to have the installer itself re-installed, or the file(s) may be corrupt. Then again, it is most likely that an application was not designed for Vista and will not work with it, so the program just exits.
What program is trying to be installed? Is it Vista compatible? If not, wait until a fix is created by the company that made the SW

by asmith

I actually am using the full release version that came out the first of the year for governments and non-profits. It's Vista Business Edition. I am getting the error no matter what program I try to install. I first got it when I tried to update Office 2003 Small Business and then on Dreamweaver 8. Now it happens no matter what the program is. I actually just removed a Cisco VPN client off the laptop because it said the GUI was still running which I wasn't aware of because it never executed properly so that might have been the problem. Let me know what you think.

by hal 9000

I've yet to get that version to run properly and I've had it since Late November early December.

Part of M$ new security drive is to get digital Signing on all hardware and not allow any that doesn't meet this to be used. At the first Service Pack in about 2 years time All installed Software is likely to need Digital Signing as well for [b]Security Reasons[/b] to prevent venerabilities in the Windows Platform or at least that's what M$ is hoping to get away with. The down side is that companies who get Digital Signing seem to drop all cross platform support once they sign that agreement with M$. At least that's what happened to the Hardware side of things only time will tell if the same will apply to the software side of things.

What I've found effective in making the Volume License Version of Vista to sort of work properly is to Wipe the HDD completely with a wiping utility like Boot & Nuke

http://tinyurl.com/4rfur

and then do a complete reinstall of the product. At least that way it tends to work for a short time sort of the way that M$ claim that it will work. I've found quite a few programs that simply will not install onto this platform though Office 2003 should install but M$ may insist that you use Office 2007 and if you do don't install the accounting package as it's not Vista Compatible. Well it wasn't 2 weeks ago when I last downloaded it. This is an Add on for the Office Program to supposedly allow you to do away with programs like Quick Books and MYOB but the last version that I tried on Vista ran SQL 2005 and that's not Vista Compatible. :D

Worst thing is that I showed a Beta Copy of Office 2007 with the Accounting Package installed on an XP machine to a bunch of accountants and they seem to like it.

Col

by sriprabu

I run out of searches in google to find out how to fix installation issue in VISTA. i am getting error message showing another program installation is in progress.. but there is nothing else.. and even windows installer cleanup doesn't install

by hschley

I too had this error and could not find a registry key for "InProgress" so after pulling almost all of my hair out and cursing Vista it dawned on me to check the services.

1 - Navigate to "Services and Applications" in Computer Management. (right click on Computer and click Manage) DO THIS UNDER LOGIN WITH ADMINISTRATOR RIGHTS.

2 - Expand the Services and Applications

3 - Click on Services

4 - In the right side of window sort by Name and go down to Windows Installer. By default the start up type will be set to Manual. (You will notice that the status will read 'Started' even though you know that it is not really running)

5 - Right click on it and select properties

6 - In the middle of the popup box you will see Startup Type. Use the drop down arrow and select 'Disabled' and click apply.

7 - Close out and reboot. The service is now set to disabled so on reboot it will not still think it has been started. Now follow the above steps again and select 'Manual' and click apply and close out the Computer Management screen.

Now you can run the installation of whatever software you were attempting to run when you were receiving the error.

Good luck! It worked for me and I hope it works for you as well.

Herbie Doo

by jcarroll

Man I spent $40 bucks on software to fix this issue and it did nothing. This was a very very simple fix to the issue and it worked. You Rock!!! Thankyou for posting it.

by email

Thank you very much. I have been pulling my hair out.
Thanks again.

by mightymite

Error 1500 fix on Vista also works Windows 2000, as it.
Thanks !

by k9eta

This worked perfectly! I bought PCTOOLS and communicated with their Tech Support. They were not able to help me. I finally got in touch with ATT rep Jason Hooper who was able to find this work through and solved my problem. I thank you for taking the time to provide me/us a consise and valid resolution. Thank you, Chris Ellis

by shailash

I too have no hair any more from fighting this error.
You have just re-enabled my hair growth :-)
Many thanks for sharing this.

Shai

by durr3

I had looked high and low for someone or something to help with this error message..not even microsoft could help..THANKS to you!! My computers are back up and I am able to download once again..I cannot THANK you enough..Maybe you should put this on UTUBE also..Seems like many have this same issue..WOW! I am super impressed..Thank you, Thank u, Thank u..
Ella

by tniece

Herbie Doo.. Nice Job.. This fixed the problem with out the headaches.

Once you have done it, you see why it didn't work. Now I wonder why this happended in the first place. This process works well for XP or Vista.

thanks Again

Tniece

by bedellmedia

Thank you very much. I tried some of the other things that I've seen on the internet to no avail. It was starting to get frustrating, but this was simple and worked. Thank you. You just saved me $60 for having my tech come in and do what I did in 5 minutes.

by cliffmid

Herbie, I followed your directions and it worked perfectly. Unfortunately, the next time I tried to install software (Silverlight) it did the same thing. Did you have this problem? Thanks. Cliff

by Former member

Download "ubuntu" software and load this on your computer (please make sure that you have backed up everything first) when this has "installed" then put in your Vista software, from now on you should be ok with your computer. Hope this helps you. Please post back if you have anymore problems or questions.

by wombleeater

Hey all,

I spent hours and hours fiddling around with this problem, and many of the other solutions I found ended up meaning I had to install other software, which was pretty much out of the question...

Anyways, I cured it (in vista this is by the way....) by:

Right clicking the start menu and opening task manager, then clicking on the services tab, then the services button in the bottom right (you'll need admin access to do so)

A new window should open, with a list of processes. Find the one called "Windows Installer" and open it.

There will be a section called "startup type" with a drop-down menu. From this menu select DISABLED.

Then restart your computer, follow same the process through again, but change it to MANUAL.

This worked for me - hope it can be of use to others.

Sam

by dev_santana

Use this method if you receive the following error message:
Error 1500. Another installation is in progress. You must complete that installation before continuing this one.
notice:- Backup up your registry before attempting this or rather than removing it rename it.

1. Click Start, click Run, type regedit, and then click OK to start Registry Editor.
2. Locate and delete the following subkey in the registry:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\InProgress
3. Close all windows, and then restart the computer.
4. Install Accounting Professional, Accounting Express, or Small Business Accounting from the installation CD.

please let me know if it works

by ic-it

Found a fix for Error 1500 on Vista
hschley@... | 08/21/2008 @ 01:05 PM (PDT)

Yeh, they found a fix just a few posts down.

May have an easier solution....
wombleeater@... | 04/21/2008 @ 02:31 AM (PDT)
;-) :-)

by mrclik-on

I have spent 3 days trying to resolve this issue via Microsoft Support, HP support and other forums to no avail, and your solution is so logical and simple, and worked, Microsoft and HP suggested I reinstall Vista, (what tools)
Thankyou very much
Mr Clik-On NZ

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