Microsoft word and excell wont load

Maybe the icon or menu you're clicking on is not pointing to the application file. Use the FIND command to search the application file for these programs. Excel's file is EXCEL.EXE. Word's file is WINWORD.EXE.

The FIND command can be found from the START menu. Or you could launch the WINDOWS EXPLORER. Then click TOOL/FIND.

If you can't find these files, reinstall the software

Does the taskbar show them running, but nothing appears on the screen ? I've had this problem with some user, what happens is that they minimized the application and then closed it that way. When it start up again, it opens minimized, which looks like nothing is on the screen. There is however an entry in the task bar for that application. To fix this just right-click on the application and hit restore or maximize.

TM.