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modem not found

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Iam using windows 2000 server and 56kbps external modem and configured.The modem is found in device manager only the modem is switched ON when iam switching ON the system.If i switched OFF the modem and switched ON the modem after the windows started it was not found on device manager.what i have to do?

6 replies

by an_it_guy

As the previous poster says, Rebooting the system is the only option I have seen so far with windows2000 if the external modem is not found. Keep the modem ON while the Server is booting, and it shd work well.
Cheers.

by dganesh

Actually if the modem is in ON condition while the server is booting,the modem is working well .but my ques is the modem is not found only if the modem kept in OFF condition while the server is booting and it was switched ON after system booting.In control panel--> modems,there was no modem found.after that i removed and refreshed in device manager,it detects.but it should be found if the modem may kept in ON or OFF condition while the server is booting.

by colin_mendonca

select a properly working device in the device manager,like the network adapter. Go under properties tab and select troubleshooter.A table on the right will show various troubleshooters,from which you can select the hardware troubleshooter & click on "windows2000 can't detect my modem"
The trouleshooter will ask questions about the nature of the problem and will eventually narrow your problem down to the source.

by dganesh

Actually if the modem is in ON condition while the server is booting,the modem is working well .but my ques is the modem is not found only if the modem kept in OFF condition while the server is booting and it was switched ON after system booting.In control panel--> modems,there was no modem found.after that i removed and refreshed in device manager,it detects.but it should be found if the modem may kept in ON or OFF condition while the server is booting.

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