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MS Exchange problems

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I would appreciate if someone can help us find solutions to following:

1. Pack the PRIV.EDB file in the ..\exchgsrvr\mdbdata directory. The file size is increasing eventhough no users leave messages on the server.

2. There is a mailbox resourse for IMS which is increasing on a daily basis. This cannot be cleaned since it is not available under receipients and thus cannot be 'Cleaned'. Is there any way to clean this file.

3. How do I collect some statistics like number of mails and their size by user for a given period.

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by crobinson

1. Stop all Exchange services on the server. Open up a command prompt. Then, if you are using Exchange 4.0 or 5.0 use EDBUTIL /D /ISPRIV or if using 5.5 then use ESEUTIL /D /ISPRIV. Restart the services once the UTIL command is finished. As always, be sure that you have a good backup before doing this (just in case).

2. No idea

3. You can use Performance Monitor to get several statistics on number of messages, delivery time, etc. As far as I know it does not have statistics for specific users. You probably need a third-party product for that.

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