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MS Visual c++ runtime library - HELP!

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Hi,
I'm not a tech wizard but am getting this error when i am inserting an MPEG_4 into NERO's 'make a dvd', is there any way i can fix this?
Thanks

7 replies

by Former member

"Microsoft Visual C++ Runtime Library Runtime Error" error message after you install Office XP or an Office XP program

WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.
SYMPTOMS
After you install Microsoft Office XP or one of the Office XP programs, you may receive one of the following error messages:
Microsoft Visual C++ Runtime Library Runtime Error! Program:.. C:\PROGRAM FILES\COMMON FILES\SYSTEM\MOSEARCH\BIN\MOSDMN.EXE abnormal program termination
Microsoft Visual C++ Runtime Library Runtime Error! Program:.. C:\PROGRAM FILES\COMMON FILES\SYSTEM\MOSEARCH\BIN\MOSEARCH.EXE abnormal program termination

CAUSE
This behavior occurs if a program conflicts with the Mosdmn.exe and Mosearch.exe files.

The Mosdmn.exe and Mosearch.exe files are part of the "Support for fast searching" feature in Office XP. This feature is similar to the Find Fast feature in Microsoft Office 2000. Fast searching uses the Indexing Service in Office XP to create a catalog of Office files on your computer's hard disk.

RESOLUTION
To resolve this issue, use the following methods, as needed, in the order presented.

Method 1: Clean Boot with Only MoSearch
The Mosearch.exe (Microsoft Office Search Service) and Mosdmn.exe (Microsoft Office 10 Search Filter Daemon) Startup items may be conflicting with some other program (or programs) running in the background. Therefore, clean boot your computer with only MoSearch selected on the Startup menu to determine whether this program is the source of the conflict. To do this, follow these steps:
1.
Click Start, and then click Run.
2.
In the Open box, type msconfig.exe, and then click OK.
3.
On the General tab, click Selective startup.
4.
On the Startup tab, click to clear all check boxes except for MoSearch.

NOTE: In Microsoft Windows Millennium Edition (Me), leave the *StateMgr check box selected as well.
5.
Click OK, and then click Yes when you are prompted to restart the computer.
6.
If the error message can be reproduced, repeat the preceding steps. In step 3, also click to clear the Process System.ini file and Process Win.ini file check boxes.
If the error message cannot be reproduced, this indicates that MoSearch is conflicting with some other program or programs running in the background. Follow these steps to locate the conflicting program:
1.
Click Start, and then click Run.
2.
In the Open box, type msconfig.exe, and then click OK.
3.
On the Startup tab, click to select one of the check boxes.
4.
Click OK, and then click Yes when you are prompted to restart the computer.
5.
If the preceding steps reproduce the error message, the last item added to the Startup menu is causing the conflict. If the error message is not reproduced, repeat these steps until all Startup menu check boxes are selected.
6.
If all the Startup menu check boxes are selected and the error message is still not reproduced, start Msconfig again, and then click to select the Process System.ini file and Process Win.ini file check boxes.
If these steps don't help you find and eliminate the conflict, proceed to the following method.

Method 2: Uninstall the "Support for Fast Searching" Feature
To uninstall the "Support for fast searching" feature from all Office XP products that are installed on your computer, follow these steps.

Note This applies only to computers that are running Microsoft Windows 98 or Microsoft Windows Millennium Edition.
1.
Quit all Office programs.
2.
Click Start, point to Settings, and then click Control Panel.
3.
Double-click Add/Remove Programs.NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
4.
On the Install/Uninstall tab, click Microsoft Office XP product, where Office XP product is the name of the specific Office product in question. If you are using a stand-alone version of one of the Office programs, click the appropriate product in the list.
5.
Click Add/Remove.
6.
In the Maintenance Mode Options dialog box, click Add or Remove Features, and then click Next.
7.
Click the plus sign (+) next to Office Tools, point to the icon next to Support for fast searching, and then click Not Available.
8.
Click Update.
9.
Repeat steps 2 through 8 for all other Office XP products installed on your computer.
10.
Restart your computer.
NOTE: After you perform these steps, search for the Mosearch.exe and Mosdmn.exe files. You should not find them. If you do find them, you can safely delete these two files.

MORE INFORMATION
For additional information about the Indexing Service, click the article number below to view the article in the Microsoft Knowledge Base:
282107 (http://support.microsoft.com/kb/282107/EN-US/) OFFXP: Overview of the New Search Feature in Office XP
http://support.microsoft.com/kb/307817

Please post back if you have any more problems or questions.

by dieing_2_liv

My problem has nothing to do with MS office XP though? Does this matter?
And is this method garenteed to work and safe?

by Former member

No it does not matter. It is to do with the run time error that you are getting. So make sure you have all of the updates to Nero and download the runtime that is on my earlier post.

Please post back if you have any more problems or questions.

by Former member

http://support.microsoft.com/kb/884538
If nothing else will fix it then download this little program and run this, this will fix most errors and your runtime error, though you will have to get the full version here:
http://www.regcure.com/lp/11/?uid=6ju4m
I use it all the time on my computers and i do not get any runtime errors at all, so this program is just up your street.

Please post back if you have any more problems or questions.

by dieing_2_liv

I cannot see this is the 'startup' tab, is it because i use vista?

"On the Startup tab, click to clear all check boxes except for MoSearch."

by Former member

You did not say what operating system you were running so i thought you are running XP.
Forget about all of the above. :)
The error you are getting is caused through bad coding on Microsoft's side, so just download the Regcure from the site i gave you or from here:
http://www.regcure.com/lp/11/?uid=6ju4m
This will cure the runtime errors on your system but you will have to get the full version, but it does not cost that much. Sorry about the XP thing.

Please post back if you have any more problems or questions.

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